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NO Delivery Charges for Auckland

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SHIPPING POLICY

At Proactive Chemicals NZ, we strive to deliver your products efficiently and reliably. Here is an overview of our shipping policy:

1. SHIPPING AREAS

We ship to Auckland and other adjacent cities.

 

2. SHIPPING TIMES

Estimated delivery times:

  • Auckland: 2-3 business days

  • Other major cities: 3-5 business days

 

3. SHIPPING COSTS

  • Shipping costs are calculated based on order weight and destination.

  • Costs are displayed during checkout.

 

4. SHIPPING METHODS

  • We use NZ Courier Services for fast and reliable delivery.

  • Tracking information is provided for all orders.

 

5. DELIVERY

  • Delivery is made to the address provided during checkout.

  • Signature upon delivery may be required in some cases.

 

6. DAMAGED OR LOST PACKAGES

  • Report damaged or lost packages to us within 3 business days.

  • We will work with the courier to resolve the issue.

 

7. SHIPPING UPDATES

  • We will notify you of any shipping updates, including delays or issues.

 

8. CONTACT

For shipping-related questions or concerns, contact us at proactivechemicalsnz@gmail.com

 

By shopping with us, you agree to our shipping policy. We strive to deliver your products efficiently & reliably.

Shipping policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible sicarios that may accrue, and what happens in each and every case. 

 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the shipping policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.

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